Semangat 33 takes the personal data protection of every member seriously. This document clearly explains what data we collect, how it is used, and your rights as the owner of that data.
SSL 256-bit • PDPA Compliant • Data Secure
Six core principles that underpin how semangat 33 manages and protects the personal information of every member.
Semangat 33 only collects data that is genuinely necessary to provide our services. We do not collect excessive data that is unrelated to the platform's operations.
All data transmitted between your device and semangat 33 servers is protected using 256-bit SSL encryption — the same technology used by Malaysia's leading banking institutions.
Semangat 33 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your explicit consent.
You have the full right to access, correct, delete, or withdraw consent for the processing of your data at any time through your account settings or by contacting us.
The semangat 33 Privacy Policy is designed and enforced in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the country's primary data protection legislation.
In the event of any security incident involving member data, semangat 33 is committed to notifying affected members within 72 hours, in line with industry best practices.
This document complies with Personal Data Protection Act 2010 (Act 709) Malaysia.
This Privacy Policy describes the privacy practices of Semangat 33 ("we", "the Platform") regarding the collection, use, storage, sharing, and protection of your personal data as a member or visitor of our platform at semangat33.biz.
By registering an account, using any of our services, or continuing to browse the semangat 33 platform, you confirm that you have read, understood, and agree to the terms set out in this Privacy Policy. This Policy is to be read together with Terms & Conditions us and forms a comprehensive agreement between you and Semangat 33.
Semangat 33 operates as the data controller responsible for ensuring that all data you provide is processed in a lawful, fair, and transparent manner, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Note: If you have any questions about how semangat 33 handles your personal data, please contact our Data Protection Officer at privacy@semangat33.biz at any time.
Semangat 33 collects your personal data through various channels — directly from you during registration or use of our services, automatically via tracking technologies, and in certain cases, from legitimate third-party sources. The main categories of data we collect are as follows:
| Data Category | Specific Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number, profile photo | Registration, KYC review |
| Contact Data | Email address, mobile number, residential address | Registration, profile updates |
| Financial Data | Bank account number, payment method name, transaction records in MYR | Deposit/withdrawal process |
| Gaming Data | Betting records, winnings, session duration, preferred games | Automatically during gameplay |
| Technical Data | IP address, device type, operating system, browser, cookie ID | Automatically upon access |
| Communication Data | Support chat records, emails, complaints, and feedback | Interactions with customer support |
We never collect sensitive information such as your bank PIN, online banking password, or OTP code. semangat 33 will never request such information through any communication channel.
Semangat 33 uses your personal data for lawful, communicated purposes. Below is a detailed breakdown of how each type of data is used:
Semangat 33 will not use your data for any purpose beyond those stated above without first obtaining your renewed consent.
Semangat 33 processes your personal data on one or more lawful bases recognised under Malaysia's PDPA 2010. Each processing activity is tied to a specific legal basis:
Semangat 33 values your trust. We do not sell or disclose your personal data to third parties for their own marketing purposes. However, in the following limited circumstances, data may be shared with trusted parties:
| Recipients | Data Shared | Purpose |
|---|---|---|
| Payment Providers | Name, account number, transaction amounts | Processing deposits/withdrawals in RM |
| Game Providers | Player ID, betting records | Game provision & technical solutions |
| KYC Provider | Identity documents, verification selfie | Identity verification & AML compliance |
| Infrastructure Providers | Technical data, server logs | Hosting, CDN, cybersecurity |
| Authorities | As required by court order or applicable law | Legal compliance & official investigations |
All third parties who receive your data are bound by strict data protection agreements and are only permitted to process data for specified purposes. Semangat 33 remains fully accountable for the protection of your data even when it is processed by third parties.
Semangat 33 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:
While semangat 33 takes all reasonable steps to protect your data, no system can guarantee absolute 100% security. You also play a role in keeping your account safe — do not share your password and enable two-factor authentication (2FA) where available.
Semangat 33 retains your personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required by applicable law. Our general retention guidelines are as follows:
Once the retention period has ended, data will be securely deleted or permanently anonymised so that it can no longer be linked to your identity.
The semangat 33 platform uses cookies and similar tracking technologies to enhance user experience, analyse traffic, and ensure security. The types of cookies we use are as follows:
You can manage cookies through your browser settings. Disabling certain cookies may affect platform functionality. For more granular control, please contact our customer support.
Under Malaysia's PDPA 2010 and international data protection best practices, you have the following rights regarding your personal data held by Semangat 33:
To exercise any of the above rights, please submit a written request to privacy@semangat33.biz including your full name, account number, and the specific right you wish to exercise. We will respond within 30 calendar days from the date your request is received.
In some cases, we may be unable to fulfil a data deletion request in full where a legal obligation exists to retain that data (such as financial and KYC records). We will clearly inform you of the reasons.
The Semangat 33 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18.
If you believe a minor or underage individual has registered an account on semangat 33, please contact us immediately at privacy@semangat33.biz. We will investigate and delete the account along with all associated data within 48 hours.
Semangat 33 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology used. Material changes will be communicated to you via:
Your continued use of the semangat 33 platform after any policy changes take effect will be considered your acceptance of the updated version. If you do not agree with the changes, please contact us to close your account.
Semangat 33 has appointed a Data Protection Officer responsible for ensuring compliance with this Privacy Policy and handling all privacy-related enquiries. You may reach us through the following channels:
This Privacy Policy is effective as of 1 January 2026. Previous versions are no longer valid. semangat 33 is committed to ensuring your privacy is always protected to the highest reasonable standards.
Four concrete commitments that underpin every privacy-related decision we make.
We will always be upfront with you about what data we collect, why we collect it, and how it is used. No hidden agendas.
You may access, correct, or delete your data at any time. We will process your request within 30 days, no unnecessary questions asked.
We invest in the latest security technologies and conduct regular audits to ensure your data is protected against all evolving forms of cyber threats.
In the event of a security incident affecting your data, we commit to notifying you within 72 hours and taking immediate remediation action.
Semangat 33 takes your privacy seriously. Register for free today and enjoy a trusted online casino experience alongside more than 500,000 Malaysian members.